We used Travel Leaders to plan a safari trip to South Africa. They helped us customize a dream trip of a lifetime. Due to a series of unfortunate events, our trip never came to fruition. We had prepaid over $3000 in down payments. When we attempted to get the money refunded we hit a dead end. It was extremely frustrating. … and then Lynn Clark called us and was instrumental in making sure that he money was refunded. She listened to us, she was very responsive in a timely matter, and her follow through was exceptional. Lynn is amazing to work with. We are very impressed and grateful.
Suzanne
Madison, wi
We had a problem with Apple Vacations when we arrived in Mexico and we called Stacy and told her our problem. She contacted Apple Vacations and they said they would take care of us. Which didn't happen so when we came back from our vacation we contact Stacy again letting her know that nothing was resolved in our situation we had. She again contacted Apple Vacations and she and Apple Vacations resolved our situation we had.
She was great at keeping up on this situation and not letting it get too far behind that it couldn't be resolved.
Stacy also goes above and beyond to get EXACTLY the vacation we are always looking for! She is wonderful! Thank you Stacy for all you have done for us and our travels!
Hagy's
Cambridge, WI
We ALWAYS call Carla for our travel plans. She has set up a number of cruises for us and they have always been excellent choices. We really appreciate her attention to detail and regular follow-up to make sure all goes well.
Dan
Stoughton, Wisconsin